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[resolved] Problem with order from Osu-store

posted
Total Posts
5
Charly
28 posts
Joined April 2014
Topic Starter
Charly
Hey Community,

I bought this nono-key a week and some days ago and since the 6th of November its on its way to me. Because I did not received a package so far, I wrote the Osu-Store support but they did not reply yet.

Is it normal that it takes so long and that they do not answer me? Also on my invoice under my orderstatus was a link to my order status so I could follow the package. But now it only says this : http://puu.sh/lnIYt/5523e1d7dd.png

I hope you can help me :)
A Medic
460 posts
Joined May 2013
A Medic
Takes up to a full 2 weeks for delivery.
Charly
28 posts
Joined April 2014
Topic Starter
Charly
alright, I will just wait till the end of this week.^^ I will update this post if I did not get anything ^^
Trosk-
Technical Support Team
5,795 posts
Joined October 2013
Trosk-

Charly wrote:

alright, I will just wait till the end of this week.^^ I will update this post if I did not get anything ^^
Sure, feel free to do it. Anyways, for any kind of issue with the store, it's better to send a mail to osustore@ppy.sh :P
Charly
28 posts
Joined April 2014
Topic Starter
Charly
soo, on the friday the 20th of November I got a mail and they said I have to get my package at the inch. So, thats it actually xD. It just took a while until I got this message but yea
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