[Archived] Help please, I'm not sure how to describe this.

Dystopxa

Joined July 2013

Topic Starter

Dystopxa 2015-08-02T15:10:08+00:00

Problem Details:
Well, I recently upgraded to Windows 10 and tried loading up Osu! and this happened. Should I just uninstall and re-install? Has anyone else had this problem?

Video or screenshot showing the problem:

http://prntscr.com/7zykmy

osu! version: 20150730.1beta

VeilStar

osu! Alumni

4,773 posts

Joined April 2014

VeilStar 2015-08-02T15:35:56+00:00

Install your GPU drivers. You're likely using some generic ones right now, after the upgrade. Check https://osu.ppy.sh/wiki/GL_Support_Issues.

Dystopxa

30 posts

Joined July 2013

Topic Starter

Dystopxa 2015-08-02T15:48:19+00:00

VeilStar wrote:
Install your GPU drivers. You're likely using some generic ones right now, after the upgrade. Check https://osu.ppy.sh/wiki/GL_Support_Issues.

Thank you, do you happen to know which drivers I should download or should I download the ones from the page?

Trosk-

Technical Support Team

5,795 posts

Joined October 2013

Trosk- 2015-08-02T15:51:31+00:00

-MiraiKuriyama- wrote:
Thank you, do you happen to know which drivers I should download or should I download the ones from the page?

Depends on your GPU. Do you know what GPU do you have?

Dystopxa

30 posts

Joined July 2013

Topic Starter

Dystopxa 2015-08-02T15:56:54+00:00

Trosk- wrote:
-MiraiKuriyama- wrote:
Thank you, do you happen to know which drivers I should download or should I download the ones from the page?
Depends on your GPU. Do you know what GPU do you have?

It says Microsoft Basic Display Adapter.

Trosk-

Technical Support Team

5,795 posts

Joined October 2013

Trosk- 2015-08-02T17:03:24+00:00

-MiraiKuriyama- wrote:
It says Microsoft Basic Display Adapter.

That's because you don't have your drivers installed, like the GL Support Issues page explains.

Open your "Run" Window and type "dxdiag" (Not 100% sure if dxdiag shows the GPU if there aren't drivers installed, but I believe it does)