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[invalid] [resolved] Client Infringement Issue

posted
Total Posts
8
XSV
8 posts
Joined October 2013
Topic Starter
XSV
Problem Details: My brother was home for the weekend and I've been trying to get him to play Osu! so I told him to make an account and play. Not even two seconds in he got banned. Now I can't even play on my account. How can I fix this?



Video or screenshot showing the problem:





osu! version: 20141106.14 (latest)
KinkiN
2,626 posts
Joined March 2012
KinkiN
email accounts@ppy.sh and explain your problem
tsundoll
108 posts
Joined April 2013
tsundoll
This happens so often. I wonder, if I had a sibling would they have to play at someone else's house? Jesus. Families share computers and IPs you know.
XSV
8 posts
Joined October 2013
Topic Starter
XSV
Well it was on the same computer, didn't want him to have to download all the songs and client on another computer just to try it out. Would that really cause the issue though?
TicClick
Global Moderator
4,416 posts
Joined February 2011
TicClick
send a mail to accounts@ppy.sh explaining your situation and follow up with them
Steffie
22 posts
Joined September 2013
Steffie
Seems you also got a warning..

Thats just plain stupid..
They need to fix the auto-ban/lock of client thing.. Pretty bad if people use the same pc for the game :c
TicClick
Global Moderator
4,416 posts
Joined February 2011
TicClick
Stefive: it is not broken and working exactly as intened. It's not only using two accounts on the same computer that locks osu!, but also something else XSV's brother has done.
peppy
19,300 posts
Here since the beginning
peppy
Trust me, it's working correctly.
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