Try restarting your computer and see if it helps. If not, are your graphics drivers installed? Please make sure they are, and if they are not, use DDU to uninstall your current drivers. Then install the latest ones for your graphics card provided from your GPU vendors website.
thank you!! i am..not very tech savvy. didnt think to update drivers, haha. had a friend help me figure out how that works (and what gpu i have..) - worked like a charm :') thx!