Guest
home
beatmaps
rankings
community
store
help
forum
  1. Forums
  2. osu!
  3. Help
  4. Resolved Issues

[Archived] osu starts with an update then crashes

posted
Total Posts
7
mOaTrap
5 posts
Joined April 2019
Topic Starter
mOaTrap
Problem details:
I tried compatibility mode , admin and even uninstalling and reinstalling, I moved folders too.

Video or screenshot showing the problem:

https://streamable.com/yqpnha

osu! version: Stable 20220101.1 (latest)
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
Please check your event viewer for the crash log and post it here. This explains what to look for: wiki/en/Help_Centre#event-viewer
mOaTrap
5 posts
Joined April 2019
Topic Starter
mOaTrap
- System

- Provider

[ Name] Application Error

- EventID 1005

[ Qualifiers] 49152

Version 0

Level 2

Task 100

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2022-01-21T17:38:27.2979489Z

EventRecordID 2312892

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer DESKTOP-CMVEGS7

Security


- EventData

C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe
osu!
C0000242
3
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
Can you try running the game from the osu!.exe file inside your osu! install folder instead of using the shortcut on your desktop?
mOaTrap
5 posts
Joined April 2019
Topic Starter
mOaTrap
I tried it and it didn't work.

+ another event showed up on event viewer

- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Version 0

Level 2

Task 100

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2022-01-22T12:28:36.4605570Z

EventRecordID 2313216

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer DESKTOP-CMVEGS7

Security


- EventData

osu!.exe
1.3.3.7
61d02188
osu!auth.dll
1.1.2.0
61821783
c0000006
000339aa
1604
01d80f8b91f5db11
D:\Games\osu!\osu!.exe
D:\Games\osu!\osu!auth.dll
933602dd-ccae-45a4-8bf4-d7b9542afd17
Last edited by mOaTrap , edited 1 time in total.
mOaTrap
5 posts
Joined April 2019
Topic Starter
mOaTrap
going for a new clean install of windows fixed it for me but I lost all of my scores and maps for it
Blushing
2,421 posts
Joined February 2015
Blushing
You can redownload the maps from your userpage details (history, best performance, most played, etc.) and it'll be a tedious process but at least you'll have the maps.

Scores are still saved if they were submitted - the only ones that are lost are the local scores that didn't necessarily get enough score to make them the top play or if they were on graveyarded/pending maps. Sadly.
Please sign in to reply.

New reply

0
1 / 7