[Archived] Song preview won't work on osu! website with firefox

b0nii

Joined October 2016

Topic Starter

b0nii 2020-10-20T03:56:06+00:00

So basically, the song preview player won't work for me on the website using firefox but its fine with other browsers. It doesn't work on the beatmap page either and I have adblock off. How can I fix this? Thanks.

https://imgur.com/a/8H9rWVY

osu! version: Stable 20201017.3 (latest)

Last edited by b0nii 2020-10-20T04:00:57+00:00, edited 3 times in total.

GPR

480 posts

Joined August 2017

GPR 2020-10-20T04:09:14+00:00

Did the progress bar run or not?

b0nii

3 posts

Joined October 2016

Topic Starter

b0nii 2020-10-20T04:16:38+00:00

GPR wrote:
Did the progress bar run or not?

Progress bar doesn't run and the song time doesn't show either :/

GPR

480 posts

Joined August 2017

GPR 2020-10-20T04:28:28+00:00

Could you please do this.

Refresh the page.
Press F12 to open dev tools.
Play the song.
Open 'Console' and 'Network' tab and check if there's any error. (Please attach a screenshot of both tabs here)

Last edited by GPR 2020-10-20T04:29:14+00:00, edited 1 time in total.

b0nii

3 posts

Joined October 2016

Topic Starter

b0nii 2020-10-20T04:36:10+00:00

GPR wrote:
Could you please do this.
Refresh the page.
Press F12 to open dev tools.
Play the song.
Open 'Console' and 'Network' tab and check if there's any error. (Please attach a screenshot of both tabs here)

Alright looks like there are some errors in the console tab, here are the screenshots
https://imgur.com/a/pHwAZRz

Last edited by b0nii 2020-10-20T04:36:22+00:00, edited 1 time in total.

GPR

480 posts

Joined August 2017

GPR 2020-10-20T04:46:40+00:00

Hmm weird, maybe try update or re-install your firefox.

If it still happen, please create issue at https://github.com/ppy/osu-web/issues with the error screenshot (try to find the issue first).

peace20021

1 post

Joined July 2020

peace20021 2023-06-11T19:24:33+00:00

Hey,
It's been years and it's still occuring.
Anyone figured out a fix?

Last edited by peace20021 2023-06-11T19:25:33+00:00, edited 1 time in total.

Pandex101

1 post

Joined January 2020

Pandex101 2023-06-29T09:59:37+00:00

Same issue here, using firefox and it does not load song previews

_Railgun_