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[Archived] Global Rankings doesn't load.

posted 2020-05-30T13:55:51+00:00

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6

Akinji

Joined March 2018

Topic Starter

Akinji 2020-05-30T13:55:51+00:00

I'm dealing with this for 3 days already. Basically when I open osu! and select any map, the Global Rankings keep loading and never finish loading.

But I still can see and talk to other people in the chat.

Here's a print of the issue: http://prntscr.com/sqnbzj

osu! version: Stable 20200519.1 (latest)

Death

Technical Support Team

Joined September 2013

Death 2020-05-30T14:07:07+00:00

Please switch your release stream in the options menu to Cutting Edge, restart the game, try to load a few leaderboards, and post the "network.log" file from your osu!\Logs folder.

Akinji

Joined March 2018

Topic Starter

Akinji 2020-05-30T14:11:24+00:00

When I try to restart the game on Cutting Edge it says that an error occurred and asks me to verify my internet connection.

Death

Technical Support Team

Joined September 2013

Death 2020-05-30T14:20:18+00:00

Please post the "update.log" file instead then.

Akinji

Joined March 2018

Topic Starter

Akinji 2020-05-30T14:22:41+00:00

Death wrote:
Please post the "update.log" file instead then.

here: http://prntscr.com/sqnpg3

Death

Technical Support Team

Joined September 2013

Death 2020-05-30T14:23:59+00:00

Thanks. Send an email to accounts@ppy.sh explaining your issue and include that log.

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