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[resolved] PP not updated even though score is shown to be uploaded

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Topic Starter
samlu1999
Problem Details: After improving my score on Nanatsu no Taizai Seven TV size from 98% to 99.7%, the PP on my profile and in game has not updated. As shown in the screenshot the score has been loaded to the server. Furthermore, on my profile it says that I have achieved Rank 264 on this map and so the score must have gone through. What is also interesting is that my 98% score on this map that was ~160pp is also no longer on my profile yet I experienced no pp loss.



Video or screenshot showing the problem:
http://osu.ppy.sh/ss/2938707


osu! version: 20150305 (latest)
Bergrizen

Bergrizen wrote:

I'm gonna go ahead and hijack this since the title accurately describes what happened to me.

I got this play:




I'm 100% sure my previous score on that map showed up on my top performances, and I beat it with this. Servers are online too and the play was submitted.




And yet it doesn't show up in my top performances. According to Tillerino it's worth 143pp. I know this may not be completely accurate but as stated I know that my lower Accuracy play did in fact show up on my profile, so I guess either my top performances aren't updating or there is some kind of issue with score submission right now.

...or I'm completely missing something, it wouldn't be the first time.

Edit: Two more pictures just in case you can't be bothered to go go through my profile, or to save face if my profile updates later today after all.
http://puu.sh/gRUR2/c72c55d47a.png
http://puu.sh/gRUTJ/9dc2aec255.png
Oh good, then it's not just me.
Topic Starter
samlu1999
Oh good then it's not just me ^^
Curse
Yep same problem guess we have to wait
VeilStar
t/314365/

VeilStar wrote:

Well, not everything in your profile is in sync.
It happens sometimes that a score submits, is under historical, should give you pp, but doesn't appear in your top ranks.
In this case either wait 24h so that the server 'refreshes' your stuff, or gain 1 (or more) more pp so that the server updates your profile.

Nothing to worry about, as your score is submitted, it'll be there eventually.
Bergrizen

VeilStar wrote:

https://osu.ppy.sh/forum/t/314365/

VeilStar wrote:

Well, not everything in your profile is in sync.
It happens sometimes that a score submits, is under historical, should give you pp, but doesn't appear in your top ranks.
In this case either wait 24h so that the server 'refreshes' your stuff, or gain 1 (or more) more pp so that the server updates your profile.

Nothing to worry about, as your score is submitted, it'll be there eventually.

I was somewhat hesitant to get more scores just in case there was actually something wrong with score submission currently, but I suppose you're probably right. It's just that this has never happened to me before, usually my profile updates immediately after a play.
Distant years
Same problem here. I ranked #80 on this https://osu.ppy.sh/b/638551?m=0 (Extra diff) With HR mode and 98.47% accuracy. Tillerino says that score should give me 299pp. My profile says i actually did achieve the rank #80 but my pp didnt change whatsoever, and the score is not on my top ranks either

I hope this gets fixed soon :(
koromo
Same here. I FC'd Ridorii with HR earlier today, and while my score did indeed submit, I didn't get any pp from it. While it wouldn't be anywhere close to my top scores, it should still make it to the first page of my top ranks.


While it's true that not everything is in sync, I think it's worth looking into this issue as it seems to be happening on several maps.
MementoMorii
I have the same problem.
Reimo
Same problem here :o . Let's just sit back and wait for the issue to be solved :D
Seri
Same here with Drop - Granat pp farm :#
J1NX1337
Same here, I'm glad I'm not alone. lol
on Prism Magical (DJ SHARPNEL hardrave remix),
7 -seven- (TV Size)
and Renatus (the mania one)
Onii-chan
Same here, got a score, it registered on the website, but got no pp. And it should easily be one of my top scores too.
Reimo
As long as your scores were submited you will probably recieve your pp when the servers are fixed. No need to worry (I hope) :)
Nyxx_old_1
Same problem here :(
Coreanmaluco
Yes me too, i played a map with 200pp and nothing just nothing...
Screenshott: http://prntscr.com/6m416r
agubelu
Same issue here
John the Dog
Where my pp at
Pahare
hope this gets fixed soon
got alot of pp man :D
Even Heaven
Poui500
Bakuenjin
Frc
juuu
MomoPrecil
we need some performance points a.k.a pp :(
Exceptional
Sly
Wait so the scores we lost won't be updated when it's fixed?? ;_;
Distant years

bSilver wrote:

Wait so the scores we lost won't be updated when it's fixed?? ;_;
I believe they will, because at least in my case, the score was uploaded. It even says on my profile.
Exceptional
Yeah, mine shows that it was uploaded to my profile too.
http://prntscr.com/6m5xy7
engine
thank god im not the only one :/
Bergrizen
The scores are there so I'm sure we'll all get our pp once it's been resolved. Otherwise, be glad you're not pupu.

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