There's nothing wrong with having to make a forum thread, it doesn't even have to be very lengthy. The only thing you need to put in your post really is how to reproduce the bug (and screenshots, but those aren't entirely necessary if your repro steps are easy to follow).Marcooo wrote:
You should definitely make something either in the client or on the site that's like a report form, so people don't have to create a thread on a public forum for everyone to see. Since, you know, it doesn't necessarily encourage people to report bugs if they have to fill out an entire forum thread if you ask me. At least that's what it's like to me.
And the main reason for the bugs/tech support forum being public is so others can test and confirm that it's a bug.