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[Archived] An Error occurred! Please check your internet connection.

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Topic Starter
TheCoreYT03
When you install the game gives an error: An Error occurred! Please check your internet connection.
With the Internet, everything is in order. The connection is excellent. Turned off the brandmauer, but it did not help either. What is the reason?
Dntm8kmeeatu
Please provide your update.log
Topic Starter
TheCoreYT03

Dntm8kmeeatu wrote:

Please provide your update.log

Where to get it?
Dntm8kmeeatu
It should be in the generated Logs folder wherever you are trying to install osu! to. (default path is appdata/local/osu!)
Topic Starter
TheCoreYT03
I do not have the folder "osu!"
Death
You don't have an osu! folder in "C:\Users\<Username>\AppData\Local\osu!"? That is the default installation path as dntm8kmeeatu previously mentioned. Did you specify some other location to install the game to?

I don't even think it's possible to get this error message until after the folder has been created.
Topic Starter
TheCoreYT03
log
05.10.2018 14:37:48: Missing DLL files 'discord-rpc.dll', forcing repair
05.10.2018 14:37:48: CallbackStatus updated to Checking
05.10.2018 14:37:48:
05.10.2018 14:37:48: Beginning update thread
05.10.2018 14:37:48: Stream: Stable40
05.10.2018 14:37:48:
05.10.2018 14:37:48: Running cleanup..
05.10.2018 14:37:48: Cleanup successful!
05.10.2018 14:37:48: Requesting update information...
05.10.2018 14:37:49: System.Net.WebException: Базовое соединение закрыто: Непредвиденная ошибка при приеме. ---> System.ComponentModel.Win32Exception: Не удается установить связь с локальной системой безопасности
05.10.2018 14:37:49: в System.Net.SSPIWrapper.AcquireCredentialsHandle(SSPIInterface SecModule, String package, CredentialUse intent, SecureCredential scc)
05.10.2018 14:37:49: в System.Net.Security.SecureChannel.AcquireCredentialsHandle(CredentialUse credUsage, SecureCredential& secureCredential)
05.10.2018 14:37:49: в System.Net.Security.SecureChannel.AcquireClientCredentials(Byte[]& thumbPrint)
05.10.2018 14:37:49: в System.Net.Security.SecureChannel.GenerateToken(Byte[] input, Int32 offset, Int32 count, Byte[]& output)
05.10.2018 14:37:49: в System.Net.Security.SecureChannel.NextMessage(Byte[] incoming, Int32 offset, Int32 count)
05.10.2018 14:37:49: в System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
05.10.2018 14:37:49: в System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
05.10.2018 14:37:49: в System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
05.10.2018 14:37:49: в System.Net.TlsStream.CallProcessAuthentication(Object state)
05.10.2018 14:37:49: в System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
05.10.2018 14:37:49: в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
05.10.2018 14:37:49: в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
05.10.2018 14:37:49: в System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
05.10.2018 14:37:49: в System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
05.10.2018 14:37:49: в System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
05.10.2018 14:37:49: в System.Net.ConnectStream.WriteHeaders(Boolean async)
05.10.2018 14:37:49: --- Конец трассировки внутреннего стека исключений ---
05.10.2018 14:37:49: в #=zbOB2d7KxpcrDSG$Si3r1eXo=.#=zcRDTxoPke1tk()
05.10.2018 14:37:49: в #=zUX$YWLZfCdBWBT3zdh45AZA=.#=z5z9pHt8=()
05.10.2018 14:37:49:
05.10.2018 14:37:49: Saving out global config
05.10.2018 14:37:49:
05.10.2018 14:37:49: Ending update thread with result: Error
05.10.2018 14:37:49:
05.10.2018 14:37:49: CallbackStatus updated to Error
05.10.2018 14:37:49: Running cleanup..
05.10.2018 14:37:49: Cleanup successful!
05.10.2018 14:37:49: Resetting update process
Dntm8kmeeatu
What Operating System are you using?
Topic Starter
TheCoreYT03

Dntm8kmeeatu wrote:

What Operating System are you using?

Win 10
Topic Starter
TheCoreYT03

Dntm8kmeeatu wrote:

What Operating System are you using?

I use Windows 10 for a year, and everything was fine, but since September 25, osu! no longer worked
Death
Please make sure you have any pending Windows updates installed.

If that doesn't do anything, try repairing your .NET framework. Here is a link to an article that explains how to do that for Windows 10: https://community.intuit.com/articles/1501399-repair-or-reinstall-microsoft-net-framework
Skip the first solution as that appears to be specific to the software that this article was originally made for.

Microsoft also provides a .NET framework repair tool that you can find here: https://www.microsoft.com/en-us/download/details.aspx?id=30135

I'm not entirely sure what the difference is between using that, and following the steps from the article I linked.
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