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[resolved] Cant login to app

posted
Total Posts
6
Latharius
3 posts
Joined April 2016
Topic Starter
Latharius
For a while now every time i try to login to the app it never finishes loading and i cant login. I get stuck as a guest and cant access my maps. How do i fix this?
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
You should still be able to play the game even if you can't log in. Can you maybe take a picture of what you are seeing, I'm a bit confused as to why you wouldn't be able to. Are any error messages popping up as well?

Try restarting your computer and your router/modem if you can assuming you were able to log in fine before.

Try adding a rule for osu! in your firewall/AV. If you want, you can try temporarily disabling while you determine whether or not they are actually causing any issues. Just be sure to re-enable them after you are done. If they are causing issues, then you can go ahead and add that exception to them.
Last edited by Death , edited 1 time in total.
Latharius
3 posts
Joined April 2016
Topic Starter
Latharius

Death wrote:

You should still be able to play the game even if you can't log in. Can you maybe take a picture of what you are seeing, I'm a bit confused as to why you wouldn't be able to. Are any error messages popping up as well?

Try restarting your computer and your router/modem if you can assuming you were able to log in fine before.

Try adding a rule for osu! in your firewall/AV. If you want, you can try temporarily disabling while you determine whether or not they are actually causing any issues. Just be sure to re-enable them after you are done. If they are causing issues, then you can go ahead and add that exception to them.

It has been like this for months. I even uninstalled and reinstalled the game. Its the regular login screen and when i put in my user info it loads as if logging me in but after a long wait it keeps me logged in as guest but when i click the guest account it has an option to log out which just sends me back to the login screen
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
Did you try any of what I suggested? And I still don't see how that prevents you from accessing any of your maps.

You can also try some basic network stuff like:
  1. Flush your DNS
  2. Release IPConfig
  3. Renew IPConfig
Last edited by Death , edited 1 time in total.
Latharius
3 posts
Joined April 2016
Topic Starter
Latharius
Its working now. Thanks
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