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[Archived] osu! not connecting to the internet

posted
Total Posts
7
Topic Starter
_tx
Problem Details:
when i try to open osu! i get "an error has occurred! Please check your internet connection." yesterday it was working fine and my internet hasn't changed at all.


Video or screenshot showing the problem:



osu! version: 20180510.2cuttingedge
Death
Please provide your update.log inside your osu!/Logs folder.
Topic Starter
_tx
this repeating
SPOILER
2018-05-22 05:52:15: ----------------------------------------------------------
2018-05-22 05:52:15: Update Log for _tx
2018-05-22 05:52:15: osu! version b20180510.2cuttingedge
2018-05-22 05:52:15: Running on Microsoft Windows NT 6.3.9600.0, 8 cores
2018-05-22 05:52:15: ----------------------------------------------------------
2018-05-22 19:52:04: CallbackStatus updated to Checking
2018-05-22 19:52:04:
2018-05-22 19:52:04: Beginning update thread
2018-05-22 19:52:04: Stream: CuttingEdge
2018-05-22 19:52:04:
2018-05-22 19:52:04: Running cleanup..
2018-05-22 19:52:04: Cleanup successful!
2018-05-22 19:52:04: Requesting update information...
2018-05-22 19:52:04: System.Net.WebException: The remote server returned an error: (403) Forbidden.
2018-05-22 19:52:04: at #=zq3Wn9tRMbVIshQtkgjRTvNg=.#=zi1tyJw6CGUI_()
2018-05-22 19:52:04: at #=z7ZnXFfHZOcs3Odgh2RKAaBg=.#=zv$stZsA=()
2018-05-22 19:52:04:
2018-05-22 19:52:04: Saving out global config
2018-05-22 19:52:04:
2018-05-22 19:52:04: Ending update thread with result: Error
2018-05-22 19:52:04:
2018-05-22 19:52:04: CallbackStatus updated to Error
2018-05-22 19:52:33: CallbackStatus updated to Checking
SirHugster
I'm running into the same issue, game was working fine a few hours ago, when i went to run it later in the afternoon, it wouldn't update fully. Update log is below
/23/2018 8:56:37 PM: CallbackStatus updated to Checking
5/23/2018 8:56:37 PM:
5/23/2018 8:56:37 PM: Beginning update thread
5/23/2018 8:56:37 PM: Stream: Stable40
5/23/2018 8:56:37 PM:
5/23/2018 8:56:37 PM: Running cleanup..
5/23/2018 8:56:37 PM: Cleanup successful!
5/23/2018 8:56:37 PM: Requesting update information...
5/23/2018 8:56:38 PM: avcodec-51.dll: NEW
5/23/2018 8:56:38 PM: avformat-52.dll: NEW
5/23/2018 8:56:38 PM: avutil-49.dll: NEW
5/23/2018 8:56:38 PM: bass.dll: NEW
5/23/2018 8:56:38 PM: bass_fx.dll: NEW
5/23/2018 8:56:38 PM: Microsoft.Ink.dll: NEW
5/23/2018 8:56:38 PM: osu!ui.dll: NEW
5/23/2018 8:56:38 PM: pthreadGC2.dll: NEW
5/23/2018 8:56:38 PM: osu!gameplay.dll: NEW
5/23/2018 8:56:38 PM: OpenTK.dll: NEW
5/23/2018 8:56:38 PM: d3dcompiler_47.dll: NEW
5/23/2018 8:56:38 PM: libEGL.dll: NEW
5/23/2018 8:56:38 PM: libGLESv2.dll: NEW
5/23/2018 8:56:38 PM: osu!seasonal.dll: NEW
5/23/2018 8:56:38 PM: discord-rpc.dll: NEW
5/23/2018 8:56:38 PM: Creating staging folder
5/23/2018 8:56:38 PM: CallbackStatus updated to Updating
5/23/2018 8:56:38 PM: Processing avcodec-51.dll...
5/23/2018 8:56:38 PM: Beginning download of avcodec-51.dll (http://m3.ppy.sh/r/avcodec-51.dll/f_734e450dd85c16d62c1844f10c6203c0)...
5/23/2018 8:56:38 PM: Processing avformat-52.dll...
5/23/2018 8:56:38 PM: Beginning download of avformat-52.dll (http://m3.ppy.sh/r/avformat-52.dll/f_9c492c0792c4302b4ffaf5f27e48c443)...
5/23/2018 8:56:38 PM: Processing avutil-49.dll...
5/23/2018 8:56:38 PM: Beginning download of avutil-49.dll (http://m3.ppy.sh/r/avutil-49.dll/f_8462c4461db36bc03392ee9576e3d34e)...
5/23/2018 8:56:38 PM: Processing bass.dll...
5/23/2018 8:56:38 PM: Beginning download of bass.dll (http://m3.ppy.sh/r/bass.dll/f_d7f05d3fa5e745e02e1de41821ccccaf)...
5/23/2018 8:56:38 PM: Processing bass_fx.dll...
5/23/2018 8:56:38 PM: Beginning download of bass_fx.dll (http://m3.ppy.sh/r/bass_fx.dll/f_ede8b6bfd91068ee477e1b6cd438cd0c)...
5/23/2018 8:56:38 PM: Processing Microsoft.Ink.dll...
5/23/2018 8:56:38 PM: Beginning download of Microsoft.Ink.dll (http://m2.ppy.sh/r/Microsoft.Ink.dll/f_340a75fd6e365fc85cfbd04ae295fa28)...
5/23/2018 8:56:38 PM: Processing osu!ui.dll...
5/23/2018 8:56:38 PM: Beginning download of osu!ui.dll (http://m2.ppy.sh/r/osu!ui.dll/f_9c395921298faa075094071943bc0eca)...
5/23/2018 8:56:38 PM: Processing pthreadGC2.dll...
5/23/2018 8:56:38 PM: Beginning download of pthreadGC2.dll (http://m3.ppy.sh/r/pthreadGC2.dll/f_1d5ab200f8d19cd9e65eb06ccdf6d59a)...
5/23/2018 8:56:38 PM: Processing osu!gameplay.dll...
5/23/2018 8:56:38 PM: Beginning download of osu!gameplay.dll (http://m2.ppy.sh/r/osu!gameplay.dll/f_8e04440f100b4389f99b94689b6c3727)...
5/23/2018 8:56:38 PM: Processing OpenTK.dll...
5/23/2018 8:56:38 PM: Beginning download of OpenTK.dll (http://m3.ppy.sh/r/OpenTK.dll/f_87d7774466c2efa2cb801e5fb2ce7b52)...
5/23/2018 8:56:38 PM: Processing d3dcompiler_47.dll...
5/23/2018 8:56:38 PM: Beginning download of d3dcompiler_47.dll (http://m2.ppy.sh/r/d3dcompiler_47.dll/f_c5b362bce86bb0ad3149c4540201331d)...
5/23/2018 8:56:38 PM: Processing libEGL.dll...
5/23/2018 8:56:38 PM: Beginning download of libEGL.dll (http://m1.ppy.sh/r/libEGL.dll/f_1b3a1cf8aed3f567a1b4ac6b6696cd05)...
5/23/2018 8:56:38 PM: Processing libGLESv2.dll...
5/23/2018 8:56:38 PM: Beginning download of libGLESv2.dll (http://m3.ppy.sh/r/libGLESv2.dll/f_6d52dba415b86bb99268b0156b835451)...
5/23/2018 8:56:38 PM: Processing osu!seasonal.dll...
5/23/2018 8:56:38 PM: Beginning download of osu!seasonal.dll (http://m2.ppy.sh/r/osu!seasonal.dll/f_cee35812b662ab7dfeac35b0faf0ceca)...
5/23/2018 8:56:38 PM: Processing discord-rpc.dll...
5/23/2018 8:56:38 PM: Beginning download of discord-rpc.dll (http://m2.ppy.sh/r/discord-rpc.dll/f_250e4d35ed51ac293527865ca2080c2b)...
5/23/2018 8:56:39 PM: Completed download of libEGL.dll (14 files remain)!
5/23/2018 8:56:39 PM: Completed download of pthreadGC2.dll (13 files remain)!
5/23/2018 8:56:39 PM: Completed download of avutil-49.dll (12 files remain)!
5/23/2018 8:56:39 PM: Completed download of bass_fx.dll (11 files remain)!
5/23/2018 8:56:40 PM: Completed download of bass.dll (10 files remain)!
5/23/2018 8:56:41 PM: Completed download of Microsoft.Ink.dll (9 files remain)!
5/23/2018 8:56:44 PM: Completed download of discord-rpc.dll (8 files remain)!
5/23/2018 8:56:49 PM: Completed download of avformat-52.dll (7 files remain)!
5/23/2018 8:57:16 PM: Completed download of d3dcompiler_47.dll (6 files remain)!
5/23/2018 8:57:17 PM: Completed download of OpenTK.dll (5 files remain)!
5/23/2018 8:57:40 PM: Completed download of avcodec-51.dll (4 files remain)!
5/23/2018 8:57:45 PM: Completed download of libGLESv2.dll (3 files remain)!
5/23/2018 9:00:19 PM: Failed download of osu!gameplay.dll! Error: System.Net.WebException: Timeout to https://m2.ppy.sh/r/osu!gameplay.dll/f_8e04440f100b4389f99b94689b6c3727.zip () after 32 seconds idle (read 4488749 bytes).
5/23/2018 9:00:19 PM: at #=zTvORBaEYAL5Xb$vIRPYv550=.#=zFok_xQ1VjfTF()
5/23/2018 9:00:19 PM: at #=zE16rRV2ZCcH7y2OIk11zXmA1GTb1wbwdBvT7Mc4=.#=zyARBcGU=(Boolean #=zrd8gvFWY1jfIKcWJrw==)
5/23/2018 9:00:19 PM: at #=zE16rRV2ZCcH7y2OIk11zXmA1GTb1wbwdBvT7Mc4=.#=zjjYAXFcKnf0G69KB3g==.#=zj0REm9P04WCiNiMsyg==()
5/23/2018 9:00:19 PM: Saving out global config
5/23/2018 9:00:19 PM:
5/23/2018 9:00:19 PM: Ending update thread with result: Error
5/23/2018 9:00:19 PM:
modrei_DELETED

SirHugster wrote:

I'm running into the same issue, game was working fine a few hours ago, when i went to run it later in the afternoon, it wouldn't update fully. Update log is below
/23/2018 8:56:37 PM: CallbackStatus updated to Checking
5/23/2018 8:56:37 PM:
5/23/2018 8:56:37 PM: Beginning update thread
5/23/2018 8:56:37 PM: Stream: Stable40
5/23/2018 8:56:37 PM:
5/23/2018 8:56:37 PM: Running cleanup..
5/23/2018 8:56:37 PM: Cleanup successful!
5/23/2018 8:56:37 PM: Requesting update information...
5/23/2018 8:56:38 PM: avcodec-51.dll: NEW
5/23/2018 8:56:38 PM: avformat-52.dll: NEW
5/23/2018 8:56:38 PM: avutil-49.dll: NEW
5/23/2018 8:56:38 PM: bass.dll: NEW
5/23/2018 8:56:38 PM: bass_fx.dll: NEW
5/23/2018 8:56:38 PM: Microsoft.Ink.dll: NEW
5/23/2018 8:56:38 PM: osu!ui.dll: NEW
5/23/2018 8:56:38 PM: pthreadGC2.dll: NEW
5/23/2018 8:56:38 PM: osu!gameplay.dll: NEW
5/23/2018 8:56:38 PM: OpenTK.dll: NEW
5/23/2018 8:56:38 PM: d3dcompiler_47.dll: NEW
5/23/2018 8:56:38 PM: libEGL.dll: NEW
5/23/2018 8:56:38 PM: libGLESv2.dll: NEW
5/23/2018 8:56:38 PM: osu!seasonal.dll: NEW
5/23/2018 8:56:38 PM: discord-rpc.dll: NEW
5/23/2018 8:56:38 PM: Creating staging folder
5/23/2018 8:56:38 PM: CallbackStatus updated to Updating
5/23/2018 8:56:38 PM: Processing avcodec-51.dll...
5/23/2018 8:56:38 PM: Beginning download of avcodec-51.dll (http://m3.ppy.sh/r/avcodec-51.dll/f_734e450dd85c16d62c1844f10c6203c0)...
5/23/2018 8:56:38 PM: Processing avformat-52.dll...
5/23/2018 8:56:38 PM: Beginning download of avformat-52.dll (http://m3.ppy.sh/r/avformat-52.dll/f_9c492c0792c4302b4ffaf5f27e48c443)...
5/23/2018 8:56:38 PM: Processing avutil-49.dll...
5/23/2018 8:56:38 PM: Beginning download of avutil-49.dll (http://m3.ppy.sh/r/avutil-49.dll/f_8462c4461db36bc03392ee9576e3d34e)...
5/23/2018 8:56:38 PM: Processing bass.dll...
5/23/2018 8:56:38 PM: Beginning download of bass.dll (http://m3.ppy.sh/r/bass.dll/f_d7f05d3fa5e745e02e1de41821ccccaf)...
5/23/2018 8:56:38 PM: Processing bass_fx.dll...
5/23/2018 8:56:38 PM: Beginning download of bass_fx.dll (http://m3.ppy.sh/r/bass_fx.dll/f_ede8b6bfd91068ee477e1b6cd438cd0c)...
5/23/2018 8:56:38 PM: Processing Microsoft.Ink.dll...
5/23/2018 8:56:38 PM: Beginning download of Microsoft.Ink.dll (http://m2.ppy.sh/r/Microsoft.Ink.dll/f_340a75fd6e365fc85cfbd04ae295fa28)...
5/23/2018 8:56:38 PM: Processing osu!ui.dll...
5/23/2018 8:56:38 PM: Beginning download of osu!ui.dll (http://m2.ppy.sh/r/osu!ui.dll/f_9c395921298faa075094071943bc0eca)...
5/23/2018 8:56:38 PM: Processing pthreadGC2.dll...
5/23/2018 8:56:38 PM: Beginning download of pthreadGC2.dll (http://m3.ppy.sh/r/pthreadGC2.dll/f_1d5ab200f8d19cd9e65eb06ccdf6d59a)...
5/23/2018 8:56:38 PM: Processing osu!gameplay.dll...
5/23/2018 8:56:38 PM: Beginning download of osu!gameplay.dll (http://m2.ppy.sh/r/osu!gameplay.dll/f_8e04440f100b4389f99b94689b6c3727)...
5/23/2018 8:56:38 PM: Processing OpenTK.dll...
5/23/2018 8:56:38 PM: Beginning download of OpenTK.dll (http://m3.ppy.sh/r/OpenTK.dll/f_87d7774466c2efa2cb801e5fb2ce7b52)...
5/23/2018 8:56:38 PM: Processing d3dcompiler_47.dll...
5/23/2018 8:56:38 PM: Beginning download of d3dcompiler_47.dll (http://m2.ppy.sh/r/d3dcompiler_47.dll/f_c5b362bce86bb0ad3149c4540201331d)...
5/23/2018 8:56:38 PM: Processing libEGL.dll...
5/23/2018 8:56:38 PM: Beginning download of libEGL.dll (http://m1.ppy.sh/r/libEGL.dll/f_1b3a1cf8aed3f567a1b4ac6b6696cd05)...
5/23/2018 8:56:38 PM: Processing libGLESv2.dll...
5/23/2018 8:56:38 PM: Beginning download of libGLESv2.dll (http://m3.ppy.sh/r/libGLESv2.dll/f_6d52dba415b86bb99268b0156b835451)...
5/23/2018 8:56:38 PM: Processing osu!seasonal.dll...
5/23/2018 8:56:38 PM: Beginning download of osu!seasonal.dll (http://m2.ppy.sh/r/osu!seasonal.dll/f_cee35812b662ab7dfeac35b0faf0ceca)...
5/23/2018 8:56:38 PM: Processing discord-rpc.dll...
5/23/2018 8:56:38 PM: Beginning download of discord-rpc.dll (http://m2.ppy.sh/r/discord-rpc.dll/f_250e4d35ed51ac293527865ca2080c2b)...
5/23/2018 8:56:39 PM: Completed download of libEGL.dll (14 files remain)!
5/23/2018 8:56:39 PM: Completed download of pthreadGC2.dll (13 files remain)!
5/23/2018 8:56:39 PM: Completed download of avutil-49.dll (12 files remain)!
5/23/2018 8:56:39 PM: Completed download of bass_fx.dll (11 files remain)!
5/23/2018 8:56:40 PM: Completed download of bass.dll (10 files remain)!
5/23/2018 8:56:41 PM: Completed download of Microsoft.Ink.dll (9 files remain)!
5/23/2018 8:56:44 PM: Completed download of discord-rpc.dll (8 files remain)!
5/23/2018 8:56:49 PM: Completed download of avformat-52.dll (7 files remain)!
5/23/2018 8:57:16 PM: Completed download of d3dcompiler_47.dll (6 files remain)!
5/23/2018 8:57:17 PM: Completed download of OpenTK.dll (5 files remain)!
5/23/2018 8:57:40 PM: Completed download of avcodec-51.dll (4 files remain)!
5/23/2018 8:57:45 PM: Completed download of libGLESv2.dll (3 files remain)!
5/23/2018 9:00:19 PM: Failed download of osu!gameplay.dll! Error: System.Net.WebException: Timeout to https://m2.ppy.sh/r/osu!gameplay.dll/f_8e04440f100b4389f99b94689b6c3727.zip () after 32 seconds idle (read 4488749 bytes).
5/23/2018 9:00:19 PM: at #=zTvORBaEYAL5Xb$vIRPYv550=.#=zFok_xQ1VjfTF()
5/23/2018 9:00:19 PM: at #=zE16rRV2ZCcH7y2OIk11zXmA1GTb1wbwdBvT7Mc4=.#=zyARBcGU=(Boolean #=zrd8gvFWY1jfIKcWJrw==)
5/23/2018 9:00:19 PM: at #=zE16rRV2ZCcH7y2OIk11zXmA1GTb1wbwdBvT7Mc4=.#=zjjYAXFcKnf0G69KB3g==.#=zj0REm9P04WCiNiMsyg==()
5/23/2018 9:00:19 PM: Saving out global config
5/23/2018 9:00:19 PM:
5/23/2018 9:00:19 PM: Ending update thread with result: Error
5/23/2018 9:00:19 PM:


just try to run osu again, if that doesnt work then restart your pc
SirHugster
modrei, i have tried that multiple times now, still no fix. It will update up to about 85%, then give me the error message. Fairly frustrated I can't feed my osu addiction! :D
Dntm8kmeeatu
Make sure nothing is being blocked in your firewall.

Could also try restarting your Computer, Router & Modem. Even releasing and renewing your IPConfig / flushing your DNS if you want.
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