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[Archived] Problems with verification

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Total Posts
2
Topic Starter
joshisca
Problem Details:

I made a new account recently with no problem and I verified my account on the Osu! website. After installing the game I tried logging in and the game came up with a verification message.I verified my account again through my email and the game still gives me the message so I cannot go online with my account. I've tried uninstalling/reinstalling the game and that still doesn't work.

Video or screenshot showing the problem:

(Not sure how to provide one but I can describe the screen.) Box in the top left corner of the main menu that is supposed to allow you to change your profile shows my username. The "Sign in" box in the settings just has a green loading circle with no login prompt and the verification message still shows up in the bottom right corner.

osu! version: 20171227.2 (latest)
Death

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
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