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[Archived] Problem with verification account

posted
Total Posts
2
Fallen Guardian
5 posts
Joined May 2014
Topic Starter
Fallen Guardian
Problem Details:

Hello, I have a problem with connect my account, the game says me I have to verify my account but I already verified my account and still with the same problem, can you help me? sorry for my bad english.

Video or screenshot showing the problem:
http://prntscr.com/hbv3jy
http://prntscr.com/hbv3s3


osu! version: 20171106.5 (latest)
Dntm8kmeeatu
Technical Support Team
9,944 posts
Joined December 2014
Dntm8kmeeatu

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
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