Problem Details:
I once played osu! while i had no internet (internet was out for 2 weeks) and now when i play normally my accuracy and pp won't improve (neither does my score on my profile page, everything has stayed the same for weeks) i keep getting the error message ''failed to upload score'' down to the right constantly. I would love to get this resolved so i don't look like some beginner with the stats of a lvl 5 and have a purpose to play certain songs. Thanks in advance


Video or screenshot showing the problem:



osu! version: 20160601cuttingedge

Take a read here and see if any of these help. http://help.ppy.sh/article/38/my-scores-are-not-submitting-and-i-have-everything-updated

If you're still having issues switch to the cutting edge release stream from the options menu, and reproduce your issue. Then brows to the osu! installation folder and open the Logs folder, open the update.log file and post its contents here.

VeilStar wrote:

If you're still having issues switch to the cutting edge release stream from the options menu, and reproduce your issue. Then brows to the osu! installation folder and open the Logs folder, open the update.log file and post its contents here.

2016-06-14 08:42:55: ----------------------------------------------------------
2016-06-14 08:42:55: Update Log for Aztecsx
2016-06-14 08:42:55: osu! version b20160601cuttingedge
2016-06-14 08:42:55: Running on Microsoft Windows NT 6.3.9600.0, 3 cores
2016-06-14 08:42:55: ----------------------------------------------------------
2016-06-14 08:42:56: CallbackStatus updated to Checking
2016-06-14 08:42:56:
2016-06-14 08:42:56: Beginning update thread
2016-06-14 08:42:56: Stream: CuttingEdge
2016-06-14 08:42:56:
2016-06-14 08:42:56: Running cleanup..
2016-06-14 08:42:56: Cleanup successful!
2016-06-14 08:42:56: Requesting update information...
2016-06-14 08:42:57: No changes to apply!
2016-06-14 08:42:57: Saving out global config
2016-06-14 08:42:57:
2016-06-14 08:42:57: Ending update thread with result: NoUpdate
2016-06-14 08:42:57:
2016-06-14 08:42:57: CallbackStatus updated to NoUpdate

You will have to replicate your issue before posting the update.log , which means try to submit a score and if this error saying "Failed to upload score" pops up again, go to your logs file and give us your update.log. Nothing seems wrong in the log you posted.

Woops. I meant to say the contents of the network.log, not the update.log file. My bad.

VeilStar wrote:

Woops. I meant to say the contents of the network.log, not the update.log file. My bad.

Alright that explains it. I wasn't sure why you asked for the update.log file but I assumed you knew better! LOL

VeilStar wrote:

Woops. I meant to say the contents of the network.log, not the update.log file. My bad.

Just toooooo much in the log to post here, this is less than 1/4

(something interesting i found; BANCHO error: System.Net.WebException: The remote server returned an error: (520) Origin Error)


2016-06-14 14:56:41: ----------------------------------------------------------
2016-06-14 14:56:41: Network Log for Stationär
2016-06-14 14:56:41: osu! version unknown
2016-06-14 14:56:41: Running on Microsoft Windows NT 6.3.9600.0, 3 cores
2016-06-14 14:56:41: ----------------------------------------------------------
2016-06-14 14:56:42: Request to https://osu.ppy.sh/web/check-updates.ph ... 2013026607 () successfully completed!
2016-06-14 14:56:55: Request to https://osu.ppy.sh/p/changelog?updater=3&test=1 () successfully completed!
2016-06-14 14:57:02: Request to https://osu.ppy.sh/web/bancho_connect.p ... 5:&retry=0 () successfully completed!
2016-06-14 14:57:03: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:03: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:04: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:05: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:05: Request to https://a.ppy.sh/8314434 () successfully completed!
2016-06-14 14:57:06: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:08: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:09: Request to https://osu.ppy.sh/web/lastfm.php?b=0&a ... ********** () successfully completed!
2016-06-14 14:57:10: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:11: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:12: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:15: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:18: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:20: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:21: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:21: Request to https://osu.ppy.sh/web/osu-osz2-getscor ... htcore+Mix)+(mike91lau)+%5b7K+HD%5d.osu&m=3&i=214816&mods=0&h=&a=0&us=Aztecsx&ha=******************************** () successfully completed!
2016-06-14 14:57:22: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:24: Request to https://c.ppy.sh () successfully completed!
2016-06-14 14:57:27: Request to https://b.ppy.sh/thumb/133492l.jpg () successfully completed!

So much much more but crashes everytime i try to send the whole thing (or even 1/4)
But at the very bottom: 2016-06-14 15:12:33: Request to https://osu.ppy.sh/web/osu-submit-modular.php () failed with RequestTimeout (FAILED).
2016-06-14 15:12:33: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:12:34: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:12:37: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:12:40: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:12:44: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:12:50: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:12:56: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:13:01: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:13:01: Request to https://osu.ppy.sh/web/osu-rate.php?u=A ... a43407a288 () successfully completed!
2016-06-14 15:13:02: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:13:04: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:13:05: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:13:06: Request to https://osu.ppy.sh/web/osu-osz2-getscor ... na+(VINXIS)+%5bveyron's+hard%5d.osu&m=0&i=348279&mods=4096&h=&a=0&us=Aztecsx&ha=******************************** () successfully completed!
2016-06-14 15:13:07: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:13:09: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:13:09: Request to https://osu.ppy.sh/web/check-updates.ph ... 1896163684 () successfully completed!
2016-06-14 15:13:11: Request to https://osu.ppy.sh/web/check-updates.ph ... 1912111393 () successfully completed!
2016-06-14 15:13:12: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:13:16: Request to https://c.ppy.sh () successfully completed!
2016-06-14 15:13:18: Request to https://osu.ppy.sh/web/osu-submit-modular.php () failed with RequestTimeout (retrying 1/2).

Looks like ordinary connection issues. It's strange this would only happen upon score submission though. If you visit https://osu.ppy.sh/web/osu-submit-modular.php do you get a blank page with the text "error: reset"?

VeilStar wrote:

Looks like ordinary connection issues. It's strange this would only happen upon score submission though. If you visit https://osu.ppy.sh/web/osu-submit-modular.php do you get a blank page with the text "error: reset"?

Any follow up?