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[Archived] Avatars not visible in client

posted
Total Posts
38
Topic Starter
Shiirn
Problem Details:
I'm not able to see avatars of anyone, including myself, while in client. I know this isn't an internet-based problem as I have <1% packet loss, 55mbps down and <50ms ping to osu servers.

This has been this way at all times since the initial install of this client (circa 4-5 months ago). I am using the same PC as I did from a few years ago, but uninstalled the client back then.

I've tried multiple different client builds to no effect. It's not a major problem as everything else works perfectly, it's just really weird that not a single avatar has been visible, ever.


Video or screenshot showing the problem:


osu! version: 20151228.2
Pawsu
The only time this has happened to me is when SOME of the avatars show, not all of them. Strange.
VeilStar
Switch to the cuttingedge release stream and post the contents of the network.log file found in the Logs folder here after going about what you normally do in osu!.
Topic Starter
Shiirn
I swapped to cutting edge, logged in, chatted a bit, did some mods on one of my maps, and closed the client. Total time maybe ten minutes, I made sure to F9 a few times to send in requests for avatars.

Log here

Thank you for your time.
Topic Starter
Shiirn
Uh, hello?
Gravey-
I'm experiencing this too
Andrea
I've had a similiar problem few years ago and it was related to my internet connection, maybe you're having some routing issues with the osu! server.

Though my problem used to happen once in a while and it was pretty rare, are you still having this problem everyday you login?
Topic Starter
Shiirn
It is every day, at every time, for the past several months. It occurs regardless of where I am at. (I am visiting my grandmother; using her internet still results in the same problem.)
Gravey-

Shiirn wrote:

It is every day, at every time, for the past several months. It occurs regardless of where I am at. (I am visiting my grandmother; using her internet still results in the same problem.)
Same for me too. Even now i'm experiencing it. . .


There are times that avatars shows up normally but it happens a lot that the avatars don't shows up

Network.log
1/25/2016 10:56:22 AM: ----------------------------------------------------------
1/25/2016 10:56:22 AM: Network Log for Toshiba
1/25/2016 10:56:22 AM: osu! version unknown
1/25/2016 10:56:22 AM: Running on Microsoft Windows NT 6.3.9600.0, 4 cores
1/25/2016 10:56:22 AM: ----------------------------------------------------------
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1/25/2016 11:01:07 AM: Request to https://c.ppy.sh () successfully completed!
1/25/2016 11:01:09 AM: Request to https://osu.ppy.sh/web/check-updates.php?action=check&stream=cuttingedge&time=635893488691903319 () successfully completed!
1/25/2016 11:01:11 AM: Request to https://c.ppy.sh () successfully completed!
1/25/2016 11:01:15 AM: Request to https://c.ppy.sh () successfully completed!

I don't know it it's just our internet or it really does have a problem. . . But as for now i have a stable internet connection~
Trosk-
Are you being able to access the site where the client takes the avatars? Try to open this from your browser: https://a.ppy.sh/3009472
Gravey-

Trosk- wrote:

Are you being able to access the site where the client takes the avatars? Try to open this from your browser: https://a.ppy.sh/3009472
Yes i can access and can see my avatar on that link

Edit: I completed the verification (Again and again) i tried to restart osu and my avatar shows up now in my main menu but i can't still see avatars on song select ranking tab and players online list (f9)

Edit2: I restarted osu for the 3rd time and i can normally see avatars now. . .
Topic Starter
Shiirn
I have not seen a single avatar in-client whatsoever.


I can access a.ppy.sh just fine from a browser.
Gravey-
I'm still not be able to see avatars in the client properly until now. I can see some but i always see some only of them most specially my avatar it doesn't show at all like 1/10 chances of my avatar shows up everytime i open up osu.
Jaraxxus
I do have the same problem :c
[ ][ ][ ]_old_1
can you access the chat and are your scores showing up ?
Jaraxxus

To Ru Darkness wrote:

can you access the chat and are your scores showing up ?
Yes to both.
ginraene
Oh my god, does anyone know what to do with it? I have this problem for already 2 months and I still completely don't know what to do, this defect is really annoying :cry:
Dafiely
ginraene

DaNbKaa wrote:

Same problem
the best you can do is just wait, in my case the problem disappeared all by itself, I did nothing and now everything is good
iHateMouseDrift
Well... Same for me and i already tried all available clients versions before and after reinstalling it. I even changed my router, it's firmware, different configuration, and disabled firewall but with no luck. I don't even have UAC on my pc. I can see all avatars on forums and osu site but not in client. Everything else is fine like chat and scores. I hope we can find solution soon cause I find it annoying ;/
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