[Archived] I can't login in the Osu Client.

Failichi

Joined September 2014

Topic Starter

Failichi 2014-09-16T14:17:52+00:00

Problem Details:
When I try to login my account in the Osu Client, then he load... and load... and load... and load...

Video or screenshot showing the problem:

osu! version: 20140814.1 (latest)

R3DxFOX

79 posts

Joined November 2013

R3DxFOX 2014-09-17T00:51:00+00:00

Have you updated your osu? Osu can't login if it isn't updated to close to the latest version. If you hold shift as soon as you open osu, the updater will open. Also check the server stats at the time you have this kind of error. http://stat.ppy.sh/ There might be maintenance or an update and such.

Memolein

1 post

Joined August 2012

Memolein 2014-09-18T17:22:58+00:00

thank you o: I had the same problem

drum drum

osu! Alumni

2,972 posts

Joined May 2014

drum drum 2014-09-19T01:04:31+00:00

Please be sure that

Make sure your ingoing and outgoing connections to ppy.sh are not blocked by firewall
Make sure you have no pending windows updates
Make sure your connection is not experiencing issues
Client must be fully updated
Use the following in command prompt
```
ping ppy.sh
```
and make sure it can connect properly
Someone else hasn't logged into osu! on your computer using another account. In this case you can contact accounts@ppy.sh and wait for a response (please be as patient as possible)

PatZar

3,079 posts

Joined March 2013

PatZar 2014-09-20T10:33:51+00:00

drum drum wrote:
Please be sure that
Make sure your ingoing and outgoing connections to ppy.sh are not blocked by firewall
Make sure you have no pending windows updates
Make sure your connection is not experiencing issues
Client must be fully updated
Use the following in command prompt
ping ppy.sh
and make sure it can connect properly
Someone else hasn't logged into osu! on your computer using another account. In this case you can contact accounts@ppy.sh and wait for a response (please be as patient as possible)

better don't update your windows
turn off your proxy

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[Archived] I can't login in the Osu Client.

Please be sure that

drum drum wrote:

Please be sure that

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