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 Slider Savant 100 posts   |
The "Tablet PC Input Service" is the culprit as I suspected. I've played about 5 hours now without a single cursor freeze since disabling it.
To disable this service: Press Windows key + R (or go to start and type this in the search bar) "services.msc" Then locate the "Tablet PC Input Service": Right click it and choose properties: You'll see the above, press "STOP" to stop the service and then change the "STARTUP TYPE" to "DISABLED". You should have no more cursor freezes. |
 14,604 posts   |
Great to see someone show the initiative to find the source of this problem. I'm interested to know if it works for others.
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 Rhythm Incarnate 854 posts |
My Tablet PC Input Service has been disabled, yet the problem is still occurring.
I actually suspected that it might be a corrupted dll, so I ran "sfc /scannow" from cmd. I ran the scan, which found errors and reportedly fixed them, then restarted. Since restart, I have had no problems for about two hours of play, but upon recovering from sleep, I got a stuck cursor within minutes. EDIT: On a whim, I've restarted the "TabletServicePen" and "TabletServiceWacom" services, right after the cursor got stuck again. Testing now. Last edited by Daru on , edited 1 time in total.
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14,604 posts |
This is an interesting one. I know a lot of drivers have huge problems with restoring for sleep (I own at least four devices which have problems) so this could be a very real problem with the wacom drivers themselves.
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Slider Savant 100 posts |
I doubt its anything to do with drivers, it's likely something conflicting with them, not the drivers themselves.
The only thing I can say is, disable all unneeded services (if you know what you're doing) and cut everything running in the background (messengers, antivirus, etc) and see what happens then. |
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Slider Savant 100 posts |
A little more follow up, noticed after rebooting I kept having the cursor freezes and forgot to mention this. "wisptip.exe", is the actual cause of this, I thought by disabling the service it would simply get rid of it but I was wrong, it boots at startup and is re-launched by using various types of applications (adobe, silverlight, etc). I'm really still not quite sure why it causes these random cursor freezes, but then again. .it IS from microsoft.
So basically if you're getting cursor freezes, look in your task manager for it. If you find it, right click it and end its process. Highlighted wisptis.exe process: |
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14,604 posts |
I'm going to sticky this for now because it feels like a lot of people could benefit from this. Please post if it helped you so I can gauge how serious this problem is.
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 Rhythm Incarnate 1,413 posts  |
Quick question:
Does the wisptis.exe disappear from the Task Manager when you close osu!? This issue happened to me a few minutes ago and I closed osu! before looking up a solution and finding this thread. When I checked for the wisptis.exe it wasn't there. Maybe it's called something different because I use a German computer, but looking through the Process Descriptions I couldn't find anything like it. So if it's a permanent process that is supposed to stay after closing osu! this *.exe is probably not the cause. If it is connected to osu! and macically disappears after exiting the game then I can't give any more input until this happens again~ /E: Wow, that probably sounded more confusing than anything... orz |
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Slider Savant 100 posts |
Actually yeah, for some reason it comes on when Osu is opened and dissapears when osu is closed. I just saw it running, so I closed Osu and it dissapeared as well. Really strange.
So when Osu running, kill that process and you should have no more cursor freezes. Hopefully we'll get something going and fix this issue all together. |
 Star Shooter 243 posts  |
Xact wrote: So when Osu running, kill that process and you should have no more cursor freezes.. I did try that a few weeks ago and it didn't work. The WISPTIS.EXE (with capital letters) reappeared after a few minutes meanwhile playing. Even if you close it, the process will remain active. Tired of closing every 10 to 20 minutes, I got rid of it, erasing it from the Register Editor. As a result, it did not reappear. Mysteriously, I was able to re-spawn it from the \WINDOWS\system32 directory. I see this program is not essential, since still there are problems with the cursor on my pc. EDIT: Now is not a start up program, that means I have to open it manually in the system32 windows subfolder. • . •
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Rhythm Incarnate 854 posts |
 Rhythm Incarnate 1,574 posts  |
Is there a way to kill it alltogether? It respawns time to time.
 - LoL NA : Waryas - Fan of Mafiamaster, val0108, galvenize and NatsumeRin's mapping. - galvenize's waifu SPOILER (click to toggle) |
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Star Shooter 243 posts |
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14,604 posts |
The interesting part about this is that I specifically implemented support for "wisptis" in order to make touch-screen PCs behave better. It seems that this does not help for semi-supported tablet peripherals, so there may need to be a disable for this functionality.
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Rhythm Incarnate 854 posts |