[resolved] Shipment issue

Fiffer

Joined May 2015

Topic Starter

Fiffer 2015-08-01T10:50:56+00:00

First time posting in this forum and I haven't seen anywhere to ask about this but I have recently purchased an Osu tablet from the Goodies section and accidentally shipped it to my old address.
Is there a way I can have the address changed?

I saw there was an option to dispute the payment but it doesn't seem to have an option to change the address.

I'm going to Ottawa in 2 weeks time so this is kind of urgent as I won't be around to receive it if it does end up showing up within a week.

Trosk-

Technical Support Team

5,795 posts

Joined October 2013

Trosk- 2015-08-01T11:30:45+00:00

If I'm not wrong, the store support mail is store@ppy.sh (Got it from here.). You could try with osu@ppy.sh too.

And well, send a mail explaining what happened. We can't do anything more here.

Fiffer

13 posts

Joined May 2015

Topic Starter

Fiffer 2015-08-01T11:48:11+00:00

Trosk- wrote:
If I'm not wrong, the store support mail is store@ppy.sh (Got it from here.). You could try with osu@ppy.sh too.

And well, send a mail explaining what happened. We can't do anything more here.

Alright thanks for that.

Before I do that I should probably specify that I put my current address in the purchase order but it was ordered through paypal with a card that was linked to my old address.

Don't want to unnecessarily contact for no reason, should I still contact?

Trosk-

Technical Support Team

5,795 posts

Joined October 2013

Trosk- 2015-08-01T11:57:56+00:00

If you typed the your actual adress on the osu!store when you bought it, then you did it right. It will be shipped to the adress that you specified here:

Don't worry about the PayPal adress.

Fiffer

13 posts

Joined May 2015

Topic Starter

Fiffer 2015-08-01T12:25:06+00:00

Trosk- wrote:
If you typed the your actual adress on the osu!store when you bought it, then you did it right. It will be shipped to the adress that you specified here:

Don't worry about the PayPal adress.

Thanks for your assistance